Privacy and Confidentiality

Your Privacy is Our Priority

Confidentiality is the cornerstone of effective therapy. At MensMind Therapy™ your personal and health information is handled with the highest standards of security and in full compliance with Ontario’s Personal Health Information Protection Act (PHIPA).

Secure Technology Standards

To ensure your data remains private and protected, MensMind Therapy™ utilizes Google Workspace with specific healthcare protections enabled. This includes:

  • Enterprise-Grade Encryption: All records, emails, and session notes are encrypted both in transit and at rest.

  • Legal Data Protection: We maintain a signed Business Associate Agreement (BAA) with Google. This is a legal agreement that binds the platform to strict privacy and security protocols for handling health information.

  • International Data Security: Data may be stored on secure servers outside of Canada (e.g., the U.S.). All information remains protected by the same enterprise-grade encryption and legal BAA protocols mentioned above.

  • Secure Virtual Sessions: All video consultations and therapy sessions are conducted via a secure, encrypted platform designed for clinical use.

Clinical Supervision

As part of a supervisory relationship, de-identified clinical information may be discussed with a clinical supervisor to ensure the highest standard of care and professional oversight.

Limits to Confidentiality

While your information is strictly protected, there are specific legal and ethical exceptions where disclosure is required by law:

  • If there is a significant risk of serious bodily harm to yourself or others.

  • If there is reason to suspect the abuse or neglect of a child under the age of 18.

  • In the event of a court order or subpoena.

  • If a regulated health professional has engaged in sexual abuse.

Detailed privacy practices and consent forms will be provided and reviewed during your initial intake session.